FAQs: Orcé, Unlocked
We're here to answer some of your most asked questions.
It is our pleasure in communicating with you the questions regarding Orcé, to move forward and upward in setting a new standard of beauty.
I’m not Asian, can I still wear your foundation?
Our answer is… a resounding YES! Our serum-foundation was formulated to address common Asian skin concerns—but by no means are these concerns exclusive to Asian skin. These are universal skin concerns: oiliness, sensitivity, breakouts, hyperpigmentation, dehydration, dullness, and visible signs of aging. Our foundation is designed for Asian skin but made for everyone.
When are you restocking 030 Illūm?
You love our 030 Illūm, and we love you. We are working hard to restock all of our shades by September (along with some exciting new shades). In the meantime, we invite you to join our Insider Club for priority access when your favorite shades are back!
Really love your products, but can’t find my shade. Are you going to extend your shade range?
This one, we’re EAGER to answer! We are bringing you many more exciting new shades this September, and we can’t wait to share them with you! We’re all about embracing the diversity of skin tones, yours included.
Each of our shades is developed based on a real person to ensure a true match! With the new additions to our shade range, we look forward to serving more diverse beauties who have been overlooked by the industry.
Let’s take it one step further…
Your voice matters in all this - drop our product development team an email at email@example.com if you don’t see your shade in our current range! We are always looking for ways to create your perfect shade.
Tell us about:
(1) Your ethnic background
(2) The brand name, product name, and shade of 1 or more foundations that match your complexion the closest
(3) How you would like each foundation shade to be improved!
Orcé is all ears when it comes to your feedback!
I want to buy your foundation, but I’m not sure what shade I am. How do I get matched?
Find your perfect Orcé shade with our Find Your Shade tool in less than 3 minutes. If you are ever uncertain about your match or have any questions, you can always reach out to one of our experts at firstname.lastname@example.org. We’re always here to help!
Let’s keep the conversation going. Drop us an email at email@example.com for all things beauty.