We currently offer free [standard] shipping on all US orders. International shipping costs are calculated at checkout.
How do I return or exchange an item?
We are sorry you didn't love your Orcé foundation. Please reach out to email@example.com with your order number and a description of the product(s) you'd like to exchange or return.
Where is the return slip or shipping label?
Packages don’t include return slips. Please email firstname.lastname@example.org and we will send you a return shipping label if your order qualifies for return or exchange.
What’s your return policy?
- Full-sized products may be returned or exchanged within 30 days. Only products that are at least 80% full and are unadulterated will be eligible for refund. Shipping costs are not refundable. Additionally, note that the cost of return shipping will be deducted from the final refunded amount.
- Exchanges are accepted within 30 days and are free of charge. Please email email@example.com for a complimentary pre-paid return label.
- Please note that the Experience Sets are final sale and are not eligible for return or exchange. Orcé reserves the right to refuse any returns at any time.